A woman was kicked off a Frontier Airlines flight last week after cursing at a staffer and refusing to wear a facemask.
The incident unfolded on a Dec. 3 flight from Cincinnati to Tampa, according to video obtained by Storyful.
“Ma’am, you have to wear your mask on the entire flight,” an airline worker can be heard telling the woman. “If you are unable to do so, you will be removed from the flight.”
“Thanks, a–hole,” the woman responds, according to the video.
An officer is later seen gathering the woman’s luggage and escorting her from the plane, prompting applause from other passengers.
One passenger said to the woman, “Bye, Karen” as she was being led out.
“Face coverings are required throughout a traveler’s journey when flying with Frontier,” a company spokesperson said in a statement.
The policy, the spokesperson said, “is clearly explained during the reservations and check-in process, during boarding and onboard the aircraft.”